Sensory Meetup

Frequently Asked Questions

How can I communicate specific medical needs or dietary restrictions? +

We strive to ensure our events are accessible to all. Please email info@sensorymeetup.org with the event title, your full name, and a description of the necessary accommodations so our team can prepare accordingly.

What is your event cancellation and refund policy? +

In accordance with our terms and conditions, all ticket purchases are final and non-refundable. Please contact support@sensorymeetup.org if you cannot attend; we may be able to facilitate a transfer or provide credit at our discretion.

Is there a "cool-down" or "quiet zone" available? +

Accommodations vary by venue; we encourage families to review the venue's website beforehand. During events, our volunteers are available to assist you in finding a quieter space if needed.

Are siblings welcome to attend? +

Yes! Siblings of individuals with any form of sensory-processing disorders are more than welcome and even encouraged to attend our events.

What if an event is sold out? +

Currently, we don't have a waitlist system set up, so once an event is sold out, it's sold out. The rate at which events fill up varies by event.

Are events geared toward specific age groups? +

Currently, our events are geared towards kids, pre-teens, and teens. We don't have specific age-restricted audiences on an event-by-event basis.

Are there membership fees? +

There is absolutely no membership fee. Pricing varies by event; some are free, others require ticket purchases depending on the event specifications.

How can I volunteer? +

Please visit sensorymeetup.org/volunteer. The only requirement is that volunteers be at least 16 years of age.

Can I drop off my child? +

No! Every child must have at least one chaperone who stays with them at all times. Leaving a child alone risks the involvement of local authorities.

Are staff/volunteers background checked? +

Yes, we run background checks on all staff and volunteers to ensure the safety and security of all children at our events.

What happens if an event is canceled? +

The organization will contact all registered participants regarding rescheduling or conversion of ticket price to a tax-deductible donation.

Are mobility devices allowed? +

We will never forbid them; however, we cannot guarantee that all venues will be accommodating to all forms of mobility devices.

Do you offer private events? +

Currently, we do not offer private events.

How can my business sponsor you? +

Businesses and corporations can sponsor us via the sponsorship sign-up page: sensorymeetup.org/sponsor.

How do I stay updated on news? +

The best way to stay updated on event announcements is to sign up for our newsletter via sensorymeetup.org/newsletter.

Can I bring my own sensory tools? +

We encourage all families to bring their own sensory tools, as we do not provide any.

Can I join the board or advisory team? +

Currently, we are not looking for more people to join our board or advisory team, but please check this page occasionally to see if the status of this changes.

Can I share event flyers? +

Of course! Contact us at info@sensorymeetup.org to discuss receiving digital versions of our flyers or other printout material you need.

Are events always quiet? +

Unfortunately, not all of our events can be classified as quiet. We strive for the most welcoming environment possible; however, due to the types of venues we choose for grandiose events, we cannot always guarantee total silence.

How do I provide general feedback or concerns? +

If there is feedback or concerns that do not fall into the "Suggest an Event" category, please feel free to use the Contact Us form at sensorymeetup.org/contact.